Shipping Policy
Process :
Domestic Shipping:
Order will be dispatched within 2 days from the date of Order ( Sundays & Holidays
are not included )
There may be an extra 3 to 4 days delay in order dispatch due to volume orders
during season time, festivals, and sometimes due to any unforeseen and unavoidable
circumstances such as political unrest, public curfews, containment zones etc, in such
cases our team shall inform you about delay via mail or call.
Once the order is shipped it takes 3 to 4 working days for delivery within Tamilnadu
and 7 to 8 days maximum for states other than Tamilnadu.
Please do not request for early dispatch after placing the order as it will be difficult for
us to prioritise the order.
We cannot cancel the order once order placed successfully.
International shipping :
International shipping charges are mentioned on our website. Shipping charges and transit
time will vary, depending on the location. All international packages are shipped via India
Post. All transit times are Monday to Saturday. International delivery cannot be guaranteed
within a time frame due to customs.
For some shipments delivered outside the India, the importing country may charge an import
duty/VAT on top of the price of the item. These charges are beyond our control and
Pragnya Collections cannot reimburse the charges.
International customers are responsible for any import or customs fees charged by your
government. We are unable to predict which shipments will be assessed these fees or the
amount of the fee that may be charged.